Strengthen through workshops! IT Service Management
Understand the essence of IT service management! Learn practical methods for incident and problem management.
"Training through Workshops! IT Service Management" is a training program aimed at engineers who have an understanding of the basics of IT service management. It offers practical learning about IT services and IT service management. Using virtual case studies based on questions from the Information Technology Engineers Examination (IT Service Manager), the program aims to deepen understanding of the processes necessary for IT services to continuously provide value to customers. [Objectives] ■ Understand the essence of IT service management ■ Learn specific practical methods for incident management and problem management ■ Be able to incorporate continuous improvement into business operations *For more details, please refer to the PDF document or feel free to contact us.
- Company：テクノファイブ
- Price：Other
